Brings CRQ to FleetOps-dashboard parity with INC for the Tickets tab's CRQ sub-tab: - 16_crq_dashboard.sql: tickets.crq_open_sla view (mirror of inc_open_sla, no geog; lat/lng from geom) + reporting.fn_crq_dashboard / fn_crq_search / fn_crq_filter_options (mirrors of the inc functions over tickets.crq) + grants to dashboard_ro/grafana_ro. - Recover the previously un-versioned 13_inc_search_fn.sql + 14_inc_filter_options.sql into the repo (verbatim from the live defs) so a fresh DB rebuilds faithfully; the live ledger already lists them so run_migrations skips them there. Consumed by dashboard_api GET /webhook/crq-dashboard|crq-search|crq-filter-options. Not yet applied to prod (pending go-ahead). Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
89 lines
4.3 KiB
PL/PgSQL
89 lines
4.3 KiB
PL/PgSQL
-- 13_inc_search_fn.sql — fleettickets · INC ticket explorer (search) function
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-- ─────────────────────────────────────────────────────────────────────────────
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-- reporting.fn_inc_search — ad-hoc ticket lookup by id / engineer / cluster /
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-- status / state / time, for the FleetOps "Ticket explorer" card. Returns
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-- { count, truncated, limit, state, rows }. Consumed by dashboard_api
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-- GET /webhook/inc-search.
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--
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-- RECOVERED INTO VERSION CONTROL 2026-06-26: this migration was applied to the live
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-- DB on 2026-06-19 but the file was never committed. Recovered verbatim from the live
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-- definition (pg_get_functiondef) so a fresh DB rebuilds faithfully; the live ledger
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-- already lists it, so run_migrations skips it there. The crq mirror is in 16.
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-- Idempotent (CREATE OR REPLACE).
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-- ─────────────────────────────────────────────────────────────────────────────
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SET search_path = tickets, public;
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CREATE OR REPLACE FUNCTION reporting.fn_inc_search(
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p_ticket_id text DEFAULT NULL,
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p_owner text DEFAULT NULL,
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p_cluster text DEFAULT NULL,
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p_status text DEFAULT NULL,
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p_state text DEFAULT 'closed',
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p_from timestamptz DEFAULT NULL,
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p_to timestamptz DEFAULT NULL,
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p_limit integer DEFAULT 500
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)
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RETURNS jsonb LANGUAGE plpgsql STABLE AS $function$
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DECLARE
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v_state text := lower(COALESCE(NULLIF(p_state, ''), 'closed'));
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v_limit integer := LEAST(GREATEST(COALESCE(p_limit, 500), 1), 5000);
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v_result jsonb;
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BEGIN
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p_ticket_id := NULLIF(trim(p_ticket_id), '');
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p_owner := NULLIF(trim(p_owner), '');
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p_cluster := NULLIF(p_cluster, '');
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p_status := NULLIF(p_status, '');
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WITH hits AS (
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SELECT ticket_id, normalized_status, cluster, region, location_name,
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initcap(lower(NULLIF(owner, ''))) AS owner, assigned_team,
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sla_status, mttr, closed_at, created_at_service, is_actionable,
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CASE WHEN geom IS NOT NULL THEN ST_Y(geom) END AS lat,
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CASE WHEN geom IS NOT NULL THEN ST_X(geom) END AS lng
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FROM tickets.inc
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WHERE (p_ticket_id IS NULL OR ticket_id ILIKE '%' || p_ticket_id || '%')
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AND (p_owner IS NULL OR lower(owner) LIKE '%' || lower(p_owner) || '%')
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AND (p_cluster IS NULL OR cluster = p_cluster)
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AND (p_status IS NULL OR normalized_status = p_status)
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AND CASE v_state
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WHEN 'open' THEN COALESCE(is_actionable, false)
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WHEN 'all' THEN COALESCE(is_actionable, false)
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OR (closed_at IS NOT NULL
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AND (p_from IS NULL OR closed_at >= p_from)
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AND (p_to IS NULL OR closed_at < p_to))
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ELSE NOT COALESCE(is_actionable, false) -- 'closed'
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AND closed_at IS NOT NULL
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AND (p_from IS NULL OR closed_at >= p_from)
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AND (p_to IS NULL OR closed_at < p_to)
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END
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),
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total AS (SELECT count(*) AS n FROM hits),
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page AS (
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SELECT * FROM hits
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ORDER BY closed_at DESC NULLS LAST, created_at_service DESC NULLS LAST
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LIMIT v_limit
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)
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SELECT jsonb_build_object(
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'count', (SELECT n FROM total),
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'truncated', (SELECT n FROM total) > v_limit,
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'limit', v_limit,
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'state', v_state,
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'rows', COALESCE((SELECT jsonb_agg(to_jsonb(page)
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ORDER BY page.closed_at DESC NULLS LAST,
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page.created_at_service DESC NULLS LAST)
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FROM page), '[]'::jsonb)
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) INTO v_result;
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RETURN v_result;
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END $function$;
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DO $grants$
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BEGIN
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IF EXISTS (SELECT 1 FROM pg_roles WHERE rolname = 'dashboard_ro') THEN
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GRANT EXECUTE ON FUNCTION reporting.fn_inc_search(text, text, text, text, text, timestamptz, timestamptz, integer) TO dashboard_ro;
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END IF;
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IF EXISTS (SELECT 1 FROM pg_roles WHERE rolname = 'grafana_ro') THEN
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GRANT EXECUTE ON FUNCTION reporting.fn_inc_search(text, text, text, text, text, timestamptz, timestamptz, integer) TO grafana_ro;
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END IF;
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END $grants$;
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