Capture the operational knowledge from the isptickets cutover: Coolify app/container,
env management (encrypted — UI or artisan tinker), cron, the Forgejo->Coolify auto-deploy
webhook (config + recreate/verify; it was missing), manual deploy trigger, the
source-bucket cutover procedure, and verification queries. Link it from README; refresh
stale tickets-bucket/ETag references in implementation.md to the isptickets CDC model.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>