-- 13_inc_search_fn.sql — fleettickets · ticket explorer search read-API -- ───────────────────────────────────────────────────────────────────────────── -- reporting.fn_inc_search powers the FleetOps "Ticket explorer" — an ad-hoc query -- over tickets by id / engineer / cluster / status / state / time, for historical -- and current tracking ("who closed what, where, when"). Backs GET /webhook/inc-search. -- -- Source = tickets.inc (accumulates every ticket, never deleted → historical closures -- AND current open), using the generated columns from migration 03. owner is -- case-normalized (initcap(lower(...)), like migration 12) so an engineer isn't split -- across casings. All filters optional and AND-combined; results capped at p_limit. -- -- state = 'closed' (default) → not-actionable, closed_at within [p_from, p_to) -- (bounds optional → all-time) -- 'open' → currently actionable (time ignored — open = live) -- 'all' → open OR closed-in-range -- -- Returns { count, truncated, rows: [...] }. Idempotent (CREATE OR REPLACE). -- ───────────────────────────────────────────────────────────────────────────── SET search_path = tickets, public; CREATE OR REPLACE FUNCTION reporting.fn_inc_search( p_ticket_id text DEFAULT NULL, p_owner text DEFAULT NULL, p_cluster text DEFAULT NULL, p_status text DEFAULT NULL, p_state text DEFAULT 'closed', p_from timestamptz DEFAULT NULL, p_to timestamptz DEFAULT NULL, p_limit integer DEFAULT 500 ) RETURNS jsonb LANGUAGE plpgsql STABLE AS $fn$ DECLARE v_state text := lower(COALESCE(NULLIF(p_state, ''), 'closed')); v_limit integer := LEAST(GREATEST(COALESCE(p_limit, 500), 1), 5000); v_result jsonb; BEGIN p_ticket_id := NULLIF(trim(p_ticket_id), ''); p_owner := NULLIF(trim(p_owner), ''); p_cluster := NULLIF(p_cluster, ''); p_status := NULLIF(p_status, ''); WITH hits AS ( SELECT ticket_id, normalized_status, cluster, region, location_name, initcap(lower(NULLIF(owner, ''))) AS owner, assigned_team, sla_status, mttr, closed_at, created_at_service, is_actionable, CASE WHEN geom IS NOT NULL THEN ST_Y(geom) END AS lat, CASE WHEN geom IS NOT NULL THEN ST_X(geom) END AS lng FROM tickets.inc WHERE (p_ticket_id IS NULL OR ticket_id ILIKE '%' || p_ticket_id || '%') AND (p_owner IS NULL OR lower(owner) LIKE '%' || lower(p_owner) || '%') AND (p_cluster IS NULL OR cluster = p_cluster) AND (p_status IS NULL OR normalized_status = p_status) AND CASE v_state WHEN 'open' THEN COALESCE(is_actionable, false) WHEN 'all' THEN COALESCE(is_actionable, false) OR (closed_at IS NOT NULL AND (p_from IS NULL OR closed_at >= p_from) AND (p_to IS NULL OR closed_at < p_to)) ELSE NOT COALESCE(is_actionable, false) -- 'closed' AND closed_at IS NOT NULL AND (p_from IS NULL OR closed_at >= p_from) AND (p_to IS NULL OR closed_at < p_to) END ), total AS (SELECT count(*) AS n FROM hits), page AS ( SELECT * FROM hits ORDER BY closed_at DESC NULLS LAST, created_at_service DESC NULLS LAST LIMIT v_limit ) SELECT jsonb_build_object( 'count', (SELECT n FROM total), 'truncated', (SELECT n FROM total) > v_limit, 'limit', v_limit, 'state', v_state, 'rows', COALESCE((SELECT jsonb_agg(to_jsonb(page) ORDER BY page.closed_at DESC NULLS LAST, page.created_at_service DESC NULLS LAST) FROM page), '[]'::jsonb) ) INTO v_result; RETURN v_result; END $fn$; COMMENT ON FUNCTION reporting.fn_inc_search(text, text, text, text, text, timestamptz, timestamptz, integer) IS 'FleetOps ticket explorer: search tickets.inc by id/owner/cluster/status/state/time ' '(owner case-normalized). Returns {count, truncated, rows}. fleettickets 13.'; -- grants (guarded: roles may not exist on a fresh DB) DO $grants$ BEGIN IF EXISTS (SELECT 1 FROM pg_roles WHERE rolname = 'dashboard_ro') THEN GRANT EXECUTE ON FUNCTION reporting.fn_inc_search(text, text, text, text, text, timestamptz, timestamptz, integer) TO dashboard_ro; END IF; IF EXISTS (SELECT 1 FROM pg_roles WHERE rolname = 'grafana_ro') THEN GRANT EXECUTE ON FUNCTION reporting.fn_inc_search(text, text, text, text, text, timestamptz, timestamptz, integer) TO grafana_ro; END IF; END $grants$;