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Author SHA1 Message Date
david kiania
da6da9d26f docs: dashboard_api endpoint contract for fn_inc_dashboard (handoff) 
GET /webhook/inc-dashboard wrapper spec: query params (cluster/status/window/from/to)
-> SQL passthrough, full response schema, field semantics (open=live vs closed=window,
mttr minutes, derived vs source SLA, map/metrics geocoding gap), examples, caching/auth.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
 2026-06-16 01:13:09 +03:00
david kiania
752ac9e418 feat: reporting.fn_inc_dashboard — INC operations dashboard read-API (migration 09) 
One parameterized function returns {window, open GeoJSON, closed GeoJSON, metrics,
freshness} for the FleetOps live INC map:
- open  = all is_actionable tickets (live), filtered by cluster/status, with
  sla_state/hours_open (from tickets.inc_open_sla)
- closed= closed_at within the selected window (EAT calendar today/week/month or
  custom [from,to)), filtered by cluster/status
- metrics= open/closed counts, SLA split (open derived, closed source), by status/
  cluster, closure rate + daily series, avg mttr (minutes)
Filters combine with AND; grants to dashboard_ro/grafana_ro. Verified live
(today/month/cluster/status/custom; last-7d closed=913 matches raw).

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
 2026-06-16 01:10:18 +03:00
david kiania
f2408f113e docs: add docs/ — phase-1/phase-2 PRDs + implementation record 
- docs/phase-1-ingestion.md  — Phase 1 PRD (INC hourly CSV ingestion; deployed)
- docs/phase-2-dashboard.md  — Phase 2 PRD (inc_dashboard read-API for FleetOps map)
- docs/implementation.md     — as-built record (pipeline, migrations 01-08, deploy, DQ)

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
 2026-06-16 01:05:18 +03:00