chore(schedule): INC ingest cron -> every 20 min, 06:00-20:40 EAT

Was hourly at :15 (15 7-19 * * *); now */20 6-20 * * * for fresher ticket
data through the working day. Updates the documented schedule in the Coolify
Scheduled Task command, run_ingest.sh, Dockerfile, README, and implementation
notes (the live schedule is set in the Coolify UI).

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

Dockerfile

@@ -1,7 +1,7 @@
 # fleettickets — INC ingestion image (Coolify-deployable).
 # A small batch/cron worker: it has no web server. Coolify keeps the container
 # running (CMD below) and fires the ingest via a Scheduled Task:
-#     python import_tickets.py --from-bucket --apply        (cron: 15 7-19 * * *)
+#     python import_tickets.py --from-bucket --apply        (cron: */20 6-20 * * *)
 # Env (set in Coolify): DATABASE_URL, RUSTFS_*, GEOCODER_*. S3 is via boto3 — no
 # aws CLI needed. psycopg2-binary ships its own libpq, so no build toolchain.
 FROM python:3.12-slim

README.md

@@ -108,7 +108,7 @@ Coolify builds it and keeps the container alive (`CMD tail -f /dev/null`); the i
 runs as a **Scheduled Task**, not a system crontab:
 
 - **Command:** `python import_tickets.py --from-bucket --apply`
-- **Frequency:** `15 7-19 * * *` (`:15` past each hour, **07:15–19:15 EAT**). This
+- **Frequency:** `*/20 6-20 * * *` (every 20 min, **06:00–20:40 EAT**). This
   Coolify instance runs scheduled tasks in **EAT (Africa/Nairobi)**, so no UTC
   conversion is needed.
 - **Env vars** (Coolify → Environment Variables): `DATABASE_URL` (internal DB host),
@@ -118,7 +118,7 @@ The watermark makes a run with no new change files a cheap no-op.
 
 For a plain host/VM instead of Coolify, [`run_ingest.sh`](run_ingest.sh) loads `.env`
 and runs the ingest; schedule it with a crontab line
-(`CRON_TZ=Africa/Nairobi` / `15 7-19 * * *`).
+(`CRON_TZ=Africa/Nairobi` / `*/20 6-20 * * *`).
 
 ### Bucket cutover (one-time reseed)
 
@@ -212,7 +212,7 @@ Findings to keep in mind (see the PRD for detail):
 
 ## Status / roadmap
 
-Live: INC ingestion deployed on Coolify (hourly `15 7-19 * * *` EAT), schema +
+Live: INC ingestion deployed on Coolify (every 20 min `*/20 6-20 * * *` EAT), schema +
 generated columns + geocoding + the `inc_open_sla` view in `tracksolid_db`.
 Next (Phase 2): time-series analytics (closure rate, MTTR/SLA trends), then FleetNow
 vehicle **dispatch** off `geog`, and **team closure attribution**. **CRQ** is a

docs/implementation.md

@@ -54,7 +54,7 @@ What is actually built and deployed, as of the Phase-1 completion. Companion to
   `TZ=Africa/Nairobi`, keep-alive `tail -f /dev/null`). Separate from the FleetOps
   web app (`fleet-ops-staging`).
 - **Scheduled Task:** `python import_tickets.py --from-bucket --apply`, cron
-  `15 7-19 * * *` in **EAT** (Coolify runs tasks in EAT — no UTC conversion).
+  `*/20 6-20 * * *` in **EAT** (Coolify runs tasks in EAT — no UTC conversion).
 - **Env vars** (Coolify): `DATABASE_URL` (internal DB host), `RUSTFS_*`, `GEOCODER_*`.
 - For a plain host/VM, `run_ingest.sh` + a crontab line is the alternative.
 

run_ingest.sh

@@ -4,8 +4,8 @@
 # Loads env from the local .env (DATABASE_URL + RUSTFS_* + GEOCODER_*) and runs the
 # newest-INC-CSV ingest with --apply (skip-if-unchanged + archive are built in).
 #
-# Install on the instance (ingest at :15, 07:00–19:00 EAT):
-#   15 7-19 * * *  /opt/fleettickets/run_ingest.sh >> /var/log/fleettickets-inc.log 2>&1
+# Install on the instance (ingest every 20 min, 06:00–20:40 EAT):
+#   */20 6-20 * * *  /opt/fleettickets/run_ingest.sh >> /var/log/fleettickets-inc.log 2>&1
 # Ensure the crontab runs in the Africa/Nairobi timezone (CRON_TZ=Africa/Nairobi or
 # the host/container TZ), since the export filenames and the schedule are EAT.
 set -euo pipefail